Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.2
Location
9.8
Service
8.2
Dining
7.4
Guest reviews
8.0/10
based on 10 review
9.1
9.1/10based on 1507 review
Nicholas
United States of America,
October
2024
8.0/10
I had a really pleasant stay at this hotel. The rooms were spacious and well-organized, making it easy to relax. The staff was incredibly friendly and helpful, though I did have a hiccup with the Wi-Fi details upon check-in. The location was great, right in the center of Szczawnica, so getting to shops and restaurants was a breeze. On the downside, the dining options could use a bit more variety, especially at breakfast, but overall, it was good value for the price I paid.
Rooms
9.0
The rooms were big and very nice, with a decent kitchenette that allowed me to enjoy my morning coffee in peace.
Service
7.0
I found the staff to be very nice and helpful, but there was a minor issue with the lack of Wi-Fi details at check-in.
Location
10.0
The hotel had a lovely location right in the center of Szczawnica, making it easy to explore nearby restaurants and shops.
Dining
7.0
While the food was pretty tasty, the breakfast could have offered a wider variety.
Facilities
7.0
The facilities were solid, but there could be improvements, especially in terms of dining variety.
Stuart
United States of America,
October
2024
8.0/10
I had a wonderful stay at this hotel, which is perfectly located right in the center of Szczawnica, making it super convenient to get to shops and restaurants. The rooms were spacious and clean, plus having a kitchenette was a nice touch for easy morning coffee. The staff were incredibly friendly and helpful throughout my stay. However, the dining options could use some improvement as they were a bit variable in taste.
Rooms
8.0
The rooms were spacious and clean, and I appreciated having a kitchenette for making my morning coffee.
Service
9.0
The staff were very helpful and friendly, always ready to assist with anything I needed.
Location
10.0
The hotel is in a great location, right in the center of Szczawnica, making it easy to access shops, restaurants, and the lift to the slopes.
Dining
6.0
The dining options were a bit variable and could be better as not everything was to my taste.
Facilities
7.0
The hotel had decent facilities, but I would have liked to see a bit more variety.
Clay
United States of America,
August
2024
8.6/10
The hotel has a wonderful location, right by the river and very central, making it easy to explore nearby attractions. The rooms were clean and warm, providing a cozy stay. The staff was friendly and helpful, though the Wi-Fi details could have been clearer at check-in. The dining options were delicious with a good variety. Overall, the hotel offers great value for money, but the cleanliness could be improved slightly.
Rooms
8.0
The rooms were clean and warm, making my stay comfortable. However, some areas could use a deeper cleaning.
Service
9.0
The staff was friendly and welcoming. They were very helpful throughout my stay.
Location
10.0
The location was perfect, right in the heart of everything, close to the river and ski lifts.
Dining
9.0
The dining experience was really good, with a wide variety of delicious food to choose from.
Facilities
7.0
The hotel had nice facilities, which added to the overall experience, though there was room for improvement.
Matt
United States of America,
June
2024
8.4/10
I had a nice stay at this hotel with spacious, well-organized rooms that were ideal for a family. The location was absolutely perfect, offering plenty of restaurants and shops nearby. The staff was friendly and very helpful, which enhanced my experience. However, the dining options could use some improvement in variety, and the lighting in the restaurant was a bit too bright for my taste.
Rooms
9.0
The rooms were big, clean, and well organized, featuring two kingsize beds and a decent kitchenette that was great for early morning coffee.
Service
9.0
The service was incredibly friendly and helpful, making my stay more enjoyable.
Location
10.0
The location was excellent, right in the center of Szczawnica, with a lovely view by the river and easy access to nearby slopes and shops.
Dining
7.0
While the dining was variable and tasty, I felt that the variety of offerings could be improved.
Facilities
7.0
The facilities were nice, but there could be some improvements, especially in the sauna area.
Jay
United States of America,
June
2024
7.8/10
I had a lovely stay at the hotel, which is situated in a great location right by the river and close to many shops and restaurants. The two-level room was spacious enough for my family, and the service from the staff was generally friendly. However, we did experience a rude interaction with one staff member, which was a letdown. Overall, it was a good value for what we paid.
Rooms
7.0
The room was spacious, featuring two king-sized beds and two extendable sofas, making it comfortable for my family. However, I found the quality to be just average, and we were quite close to the stairs.
Service
7.0
Most of the staff were friendly and helpful, always ready with a smile. However, I encountered one staff member who was quite rude, which put a damper on the experience.
Location
9.0
The location was really nice, set in a quiet area by the river but still central enough to walk to various restaurants and the lift to the nearby slopes.
Dining
8.0
The dining experience was quite good, with a wide variety of delicious food options available.
Facilities
8.0
The hotel had decent facilities, which were well maintained and added to our overall enjoyment.
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